Our Refund Policy

At Ardas Travel, we strive to ensure customer satisfaction. Below is our refund policy:

Cancellation by the Customer

• More than 14 days before departure: Full refund minus processing fees.
• Less than 14 days before departure: Partial refund (up to 50%).
• Less than 48 hours before departure: No refund.

Cancellation by Ardas Travel

If we cancel a booking due to unforeseen circumstances, a full refund will be provided.

Non-Refundable Services

• Tickets labeled as non-refundable.
• Services partially used.

Refund Process

• Refund requests must be submitted via email to refund@ardasstravel.com.
• Processing time: 7-10 business days.
• Airline ticket cancellations are subject to the terms and conditions of the airline through which the ticket was issued.
• Cancellation requests must be submitted 48 hours before the scheduled departure time of the flight.
• Some tickets may be non-refundable or may incur cancellation fees, depending on the airline and fare type.

Contact Us

For questions or refund requests, email info@ardasstravel.com or call +64 22 480 0000.